Privacy Policy

Introduction

The entity responsible for processing your data is Gringoland – Publicidade, Lda (hereinafter “GRINGO”), with VAT number (NIF) 515043192 and registered office at Beco da Felicidade 8, 3045-060 Coimbra, Portugal. Our Data Protection Officer is Pedro ([email protected]).

This Policy governs how we collect and process your personal data through our website, direct contact, telephone, or social media.

What data do we collect and why?

We collect data for specific purposes based on clear legal grounds:

  1. Contact and Proposal Forms: We collect your name, email, phone number, brand/company name, type of service requested, project description, and estimated budget.

    • Legal Basis: Performance of pre-contractual measures at your request.

  2. Recruitment: We collect data submitted via the application form (including links to portfolios/CVs). This data is received via email for internal evaluation.

    • Legal Basis: Pre-contractual measures.

  3. Newsletter and Marketing: If you subscribe to our newsletter, we collect your email address.

    • Legal Basis: Explicit consent.

  4. Browsing Data: Through cookies, we collect information about your browser, operating system, and IP address to improve the website experience.

    • Legal Basis: Consent (for non-essential cookies) or Legitimate Interest.

Data Sharing with Third Parties

To operate efficiently, we use processors who handle data on our behalf, ensuring GDPR compliance:

  • HubSpot Ireland Ltd: CRM and commercial contact management.

  • Mailchimp (The Rocket Science Group): Marketing communications management.

  • Google Ireland Ltd: Statistical analysis (Analytics) and advertising.

  • Meta (Facebook Ireland Ltd): Social media promotion and analysis.

  • Hosting Services: Our website is hosted on secure servers provided by trusted technological partners.

International Transfers: When using tools like HubSpot and Mailchimp, data may be processed outside the EU. We ensure these transfers are conducted under the EU-U.S. Data Privacy Framework or Standard Contractual Clauses approved by the European Commission.

How long do we keep your data?

  • Commercial Contacts and Proposals: We retain data for the duration of the commercial interaction or until the user requests its deletion.

  • Client Data: Retained for a minimum period of 10 years to comply with tax and legal obligations.

  • Recruitment: Data is kept during the selection process and deleted upon its conclusion, unless there is mutual interest in keeping it for future vacancies.

  • Newsletter: Until you withdraw your consent (by clicking “unsubscribe”).

Security and Your Rights

We implement technical and organizational measures to protect your data. As a data subject, you have the right to: Access, Rectification, Erasure, Restriction of Processing, Objection, and Data Portability.

To exercise these rights, please contact us at: [email protected].

If you believe your data is not being processed correctly, you have the right to lodge a complaint with the National Data Protection Commission (CNPD) at www.cnpd.pt.

Last updated: April 18, 2026.